Activity 2 of 5

Request rail boarding assistance

At a staffed station, a wheelchair user leaves in 25 minutes and needs a ramp plus transfer and arrival help. A web request exists, but this departure is not confirmed there. The staffed gate is open.

What is the best first step for this journey?

Need a hint?

Ask the gate staff now; give the destination, transfer, and assistance neededSend a web request now; go to the platform while its confirmation is pendingCheck the train’s wheelchair space; arrange the boarding ramp on the platformArrange boarding at this station; contact the arrival station after boarding